• How to document patient care services and report observations to the nursing staff. • Communication and the caregiving process. • Dynamic of elderly care. • Bathing and feeding. • Assisting with patient’s movement using proper manual handling. • Medication administration. • Hospital department and their functions. • Medical or hospital equipment. • Identifying and preventing infection. • Common health conditions and treatment and management. • Home based care, basic health care assistant skills and procedures. • Preparing for and dealing with emergency and first aid.